Privacy Policy
Version of October 27, 2026
In this policy, we explain what data the Activates Work service (the activates.work website and our Telegram bot) collects, why it is needed, and how we protect it. We collect only what is necessary to fulfill an order.
1. What data we receive
| Data | Purpose |
|---|---|
| Email address | To send a receipt and order confirmation, and to respond to your inquiry. |
| Order data: product, plan, amount, payment method, time | To fulfill the order, honor warranty obligations, and maintain records. |
| Account ID: Organization ID (Claude), Account ID (ChatGPT), Telegram username, Steam login | To connect the product to your account. |
| Messages in the support chat and the email address you give there | To reply to you. The conversation is stored together with order data (see Section 3). Until the email is confirmed with a code, no history for it is shown. |
| Telegram ID and username — when ordering via the bot | To contact you regarding the order. |
| Technical data: IP address, browser type | To protect the service against code brute-forcing and fraud, and to investigate claims: we store them together with the order and upon each activation attempt (which ID was entered and when). |
You enter bank card details on the payment partner’s page — they are not transferred to us.
2. Who we share data with
- Payment partners — order amount and order number to process payment.
- Partners who connect the subscription — Account ID and code. We do not pass email or other contact details to them.
- Email delivery service — email address and message text.
We do not sell data and do not use it for advertising mailings without your separate consent.
3. How long we store data
We store order data for the entire warranty period and for another 3 years after it for accounting purposes and resolving claims. Technical data is stored for up to 30 days. Upon your request, we will delete data earlier, provided it does not prevent the fulfillment of an active order.
4. Cookies and browser storage
The site does not use advertising cookies or third-party trackers. To sign in to “My purchases”, we save one technical cookie for 30 days. You can delete it in your browser settings or log out of “My purchases”.
5. Protection
We transmit data over a secure connection (HTTPS) and store it on servers with restricted access. Access is granted only to those who fulfill orders.
6. Your rights
You can find out what data we hold about you, correct it, withdraw consent, or request that we delete data. Write to support — we will respond within 10 days.
7. Contacts
Telegram: @telegame
Email: support@activates.work
We may update this policy. The current version is always published on this page.